I have been trying to set up a RoadRunner Lite service for a clients mother. The RoadRunner sales people are idiots. I have explained several times now that the service is here in Winter Haven, and the bill is going to Colorado. They do not seem to be able to understand this. I talked to a Nick two weeks ago, and all he ever did was get the account started. Never did anything after that. I finally talked to his supervisor today, and she was even worse! She’s asking me for my clients social security number. HELLO! It’s not for me! I am handling this for someone who lives out of state! If you ever talk to a guy named Nick at RR when you are ordering service, ask for someone else.